Privacy Policy

1. Introduction

Devlo Games ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, share, and safeguard your information when you play our games, visit our website, or interact with our services. By using our services, you consent to the practices described in this policy.

2. Data Controller Contact Information

Devlo Games is the data controller responsible for your personal data. For any data protection inquiries, requests, or concerns, you can contact us through the following methods:

3. How We Capture Your Data

We collect personal data through the following methods:

• Direct Collection: Information you provide directly when creating an account, contacting support, participating in surveys, or subscribing to newsletters.
• Automated Collection: Data automatically collected when you use our games or visit our website, including IP addresses, device identifiers, browser type, operating system, and gameplay telemetry.
• Platform Collection: Information received from third-party platforms (Steam, Epic Games, Xbox, PlayStation) when you link your accounts or purchase our games through their services.
• Cookies and Tracking: We use cookies, pixels, and similar technologies on our website to collect usage data and improve your experience.

Types of data collected include: Username, email address, password (encrypted), gameplay statistics, achievements, device hardware specifications, IP address, session duration, crash reports, and in-game chat messages.

4. How We Use Your Data

We process your personal data for the following specific purposes:

5. How We Share Your Data

We do not sell your personal data. We may share your information with the following categories of recipients:

• Service Providers: Cloud hosting providers (for game servers and data storage), analytics services (for gameplay metrics), anti-cheat providers, and payment processors. These providers are contractually bound to protect your data and use it only for specified services.
• Gaming Platforms: Steam, Epic Games, Xbox, and PlayStation for authentication, achievements, and multiplayer functionality.
• Legal Authorities: When required by law, court order, or government request, or to protect our legal rights and the safety of our users.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the acquiring entity.

International Transfers: Your data may be transferred to and processed in countries outside your jurisdiction. We ensure appropriate safeguards (such as Standard Contractual Clauses) are in place to protect your data during such transfers.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected:

• Account Data: Retained for as long as your account is active. Upon account deletion request, data is removed within 30 days, except where retention is required by law.
• Gameplay Data: Retained for the lifetime of your account to maintain your progress and achievements.
• Support Communications: Retained for up to 3 years to provide ongoing support and resolve disputes.
• Analytics Data: Aggregated and anonymized analytics data may be retained indefinitely for statistical purposes.
• Legal Compliance: Data required for legal purposes may be retained for up to 7 years or as required by applicable law.

After the retention period expires, your data is securely deleted or anonymized so that it can no longer be linked to you.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including: encryption of data in transit (TLS/SSL) and at rest, secure access controls, regular security audits, and employee training on data protection. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Right of Access: Request a copy of the personal data we hold about you.
• Right to Rectification: Correct inaccurate or incomplete information.
• Right to Erasure: Request deletion of your personal data ("right to be forgotten").
• Right to Restriction: Restrict the processing of your data in certain circumstances.
• Right to Data Portability: Receive your data in a structured, machine-readable format.
• Right to Object: Object to processing based on legitimate interests or direct marketing.
• Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent.

To exercise any of these rights, please contact us at privacy@devlogames.com. We will respond within 30 days and may request identification to verify your request.

9. Children's Privacy

Our games are rated for mature audiences and are not directed at children under 13 years of age (or 16 in the EEA). We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately at privacy@devlogames.com, and we will delete such information promptly.

10. Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting a notice on our website, in-game notification, or by email (if you have provided one). The "Last updated" date at the top of this policy indicates when it was last revised. Continued use of our services after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this privacy policy or our data practices, please contact our Data Protection team:

If you are not satisfied with our response or believe we are processing your data unlawfully, you have the right to lodge a complaint with your local data protection authority.